bat99 Terms & Conditions

1. Introduction

Welcome to bat99, Bangladesh's trusted online casino and sports betting platform. These Terms and Conditions govern your use of the bat99 website, mobile site, and all associated services. By creating an account or placing a wager, you acknowledge that you have read, understood, and agreed to comply with these Terms and Conditions in their entirety.

bat99 reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. Continued use of the platform after any such changes constitutes acceptance of the revised terms. It is your responsibility to review these Terms periodically to stay informed of any updates.

2. Eligibility

To register and participate on bat99, you must meet all of the following eligibility criteria without exception:

• You must be at least 21 years of age. bat99 is strictly a 21+ platform. Underage gambling is prohibited and any accounts found to belong to minors will be immediately closed and funds forfeited.
• You must be a resident of Bangladesh or otherwise legally permitted to access and use online gambling services in your jurisdiction.
• You must not be registered as a self-excluded player on bat99 or any affiliated service, and must not have had an account previously closed for violations of these Terms.
• You must not be acting on behalf of another person or using the platform for any commercial purpose without the prior written consent of bat99.

bat99 reserves the right to verify the age and identity of any player at any time. Failure to provide satisfactory verification documentation may result in account suspension or permanent closure pending review.

3. Account Registration and Security

Each player is permitted to hold only one registered account on bat99. Duplicate accounts are strictly prohibited. When registering, you are required to provide accurate, current, and complete information. The following obligations apply to all registered accounts:

• You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. bat99 will not be held liable for any unauthorised access resulting from your failure to safeguard your account details.
• You must notify bat99 immediately upon discovering or suspecting any unauthorised use of your account. Until such notification is received, all activities on your account will be treated as authorised and binding.
• Account information including personal details, contact information, and payment method data must be kept accurate and up to date at all times. Players must inform bat99 of any changes to their registered details promptly.
• bat99 reserves the right to suspend or permanently close accounts that display suspicious activity, fraudulent behaviour, or evidence of multiple registrations. Any balance in a suspended or closed account may be withheld pending investigation.

4. Deposits and Withdrawals

bat99 supports instant deposits and withdrawals via Bangladesh's most popular mobile banking and payment services. All transactions are processed in Bangladeshi Taka (BDT). The following terms apply to all financial transactions on the platform:

• Accepted deposit methods include bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other approved payment channels. bat99 reserves the right to add or remove payment methods at any time.
• Withdrawals will only be processed to a payment method that has been verified and is registered in the same name as the bat99 account holder. Third-party withdrawals are strictly prohibited.
• bat99 reserves the right to request KYC (Know Your Customer) documentation before processing any withdrawal. This may include a copy of a national ID card, passport, or other government-issued photo identification.
• Minimum deposit and withdrawal amounts may apply and are subject to change. Please refer to the current promotions or FAQ page for up-to-date limits applicable to your preferred payment method.

bat99 does not charge fees on standard deposits or withdrawals; however, your payment provider may apply their own transaction fees. bat99 is not responsible for any charges applied by third-party financial services.

5. Bonuses and Promotional Offers

bat99 may from time to time offer bonuses, free spins, cashback promotions, and other incentives to eligible players. All promotional offers are subject to the following conditions:

• Each bonus offer carries its own specific wagering requirement (rollover). The applicable rollover multiplier, eligible games, time limit, and minimum odds are stated at the time the offer is presented. Players must satisfy all wagering requirements before a withdrawal of bonus-derived winnings is approved.
• Bonuses are non-transferable and cannot be exchanged for cash outside of the standard wagering requirement fulfilment process. Gifting or selling bonus credits to another player is strictly forbidden.
• bat99 reserves the right to withdraw, modify, or cancel any promotional offer at any time and without notice if it suspects misuse, abuse, or technical exploitation of the promotion.
• Only one welcome bonus is available per player, per household, and per payment method. Creating multiple accounts to claim bonuses repeatedly is a violation of these Terms and will result in account closure and forfeiture of all funds.

6. Responsible Gaming

bat99 is fully committed to promoting responsible gaming. We believe that gambling should always be a form of entertainment and not a source of financial hardship. Players are encouraged to set personal deposit limits, session time reminders, and cooling-off periods through their account settings. If you feel that gambling is negatively affecting your daily life, finances, or relationships, we urge you to visit our Responsible Gaming page or contact our support team immediately.

bat99 operates a strict 21+ age policy and reserves the right to close any account where the account holder is found to be or suspected of being under the age of 21. bat99 supports self-exclusion requests and will process such requests promptly upon application.

7. Prohibited Activities

The following activities are strictly prohibited on bat99. Engaging in any of the actions listed below will result in immediate account suspension, permanent closure, and potential legal action:

• Match fixing, collusion with other players, use of automated bots or scripts, exploit abuse, or any form of cheating that distorts the natural outcome of any game or sporting event.
• Money laundering, placement of deposits originating from illegal activity, structuring of transactions to avoid reporting thresholds, or any other use of bat99 services to process illegally obtained funds.
• Opening more than one account on the bat99 platform under the same or different personal details, or assisting any third party in opening duplicate accounts.
• Any form of harassment, abusive language, threats, or intimidation directed at bat99 staff, support agents, or other players via any communication channel.

8. Intellectual Property

All content appearing on the bat99 platform, including but not limited to logos, graphics, text, software, audio files, video material, page layouts, and user interface designs, is the exclusive intellectual property of bat99 or its duly licensed content providers. Unauthorised reproduction, copying, redistribution, or commercial exploitation of any part of the bat99 platform is strictly prohibited without the express prior written consent of bat99. Any violation of these intellectual property rights may result in civil or criminal proceedings.

9. Limitation of Liability

To the fullest extent permitted by applicable law, bat99, its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption, arising out of or in connection with your use of or inability to use the bat99 platform, even if bat99 has been advised of the possibility of such damages.

bat99 does not guarantee that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. The platform is provided on an 'as is' and 'as available' basis. Your use of the platform and reliance on any content or information available through it is entirely at your own risk.

10. Amendments to These Terms

bat99 reserves the right to amend these Terms and Conditions at any time. When material changes are made, bat99 will make reasonable efforts to notify registered players via email or by prominently displaying a notice on the platform. Your continued use of the bat99 platform following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must discontinue use of the platform and close your account.

11. Governing Law and Disputes

These Terms and Conditions, and any dispute or claim arising out of or in connection with them (including non-contractual disputes), shall be governed by and construed in accordance with applicable law. Any disputes arising from your use of bat99 will be resolved first through good-faith negotiation between the parties. Should negotiation fail to resolve the matter within thirty (30) days, the dispute may be referred to binding arbitration. bat99 makes no representations regarding the legality of its services in all jurisdictions and it remains your responsibility to ensure that your use of the platform is lawful in your location.